dinkumLive football, live casino, and slot games in one platform

Service availability

We at dinkum operate our platform only in jurisdictions where local law permits online gaming and sports entertainment. Our service is not available in all countries or regions; users are responsible for verifying that access and use comply with their own jurisdiction's applicable laws and regulations. We do not offer our services in jurisdictions where online wagering is prohibited by law. Access to dinkum may be restricted or blocked in certain territories; if you are unable to access the platform, it is likely due to local legal restrictions. Our terms of service outline the jurisdictions in which we operate; review them before opening an account. We maintain compliance with anti-money-laundering and know-your-customer regulations in all supported markets.

Account eligibility

To open an account on dinkum, you must be of legal age in your jurisdiction and not subject to any legal prohibition on gaming or sports entertainment. We do not specify a fixed age requirement in our marketing; instead, we defer to the applicable law of your jurisdiction. During registration, you confirm that you meet all eligibility criteria under local law. Account holders must provide accurate personal information and complete KYC verification before any withdrawal. We reserve the right to suspend or close accounts that violate our terms or applicable law. Minors are not permitted to use our platform; we employ age-verification checks during registration and may request additional documentation if eligibility is in question.

Local-law responsibility

Users are solely responsible for verifying that their access to and use of dinkum comply with the laws and regulations of their own jurisdiction. We do not provide legal advice; if you are uncertain about the legality of online gaming in your region, consult a local legal professional before opening an account. Our platform operates in multiple jurisdictions with varying legal frameworks; what is permitted in one region may be prohibited in another. By opening an account on dinkum, you acknowledge that you have reviewed the applicable laws in your jurisdiction and confirm that your use is lawful. We are not liable for any legal consequences arising from your use of the platform in a jurisdiction where it is prohibited. If local law changes or you relocate to a jurisdiction where our service is not available, you are responsible for closing your account and ceasing use.

Data and privacy scope

We collect personal data during registration and account verification to comply with anti-money-laundering and know-your-customer regulations. This includes your name, email, phone number, date of birth, government-issued ID, and proof of address. Your data is stored securely using SSL encryption and is shared only with payment partners (DANA, OVO, GoPay, ShopeePay, LinkAja, QRIS) to process deposits and withdrawals. We do not sell or rent your personal information to third parties. For a full explanation of how we collect, use, and protect your data, please review our privacy policy at /privacy-policy/. You have the right to request access to your data or to request deletion, subject to legal retention obligations. Contact our support team at [email protected] to exercise these rights.

Contact for legal inquiries

If you have legal or compliance questions about dinkum, contact our support team via email at [email protected] or use the live-chat widget on the platform. For formal legal inquiries, send a letter to our registered office address (available in our legal notice at /legal/). Response times for legal inquiries are typically 5–10 business days. We maintain a dedicated compliance team to address regulatory questions and requests from authorities. If you believe our platform is operating in violation of local law in your jurisdiction, you may report this to your local gaming regulator or financial authority. Our terms of service and legal notice provide additional contact information and dispute-resolution procedures.