dinkum Legal Notice

Our services on dinkum are available only where local law permits. This page sets out our position on jurisdiction, account eligibility, user responsibility, and data handling. We encourage you to read this notice carefully before you access our platform.

We at dinkum operate an online gaming and sportsbook platform. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access to and use of dinkum comply with the laws of their own jurisdiction. If you are uncertain about the legal status of online gaming in your region, we recommend that you seek independent legal advice before proceeding.

Service Scope and Availability

dinkum provides an online entertainment platform that includes a sportsbook (covering Liga 1, Piala AFF, Champions League, Premier League, MotoGP, and badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, and multi-camera studios), slot games, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Our platform accepts payments through Indonesian payment methods including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet).

We do not operate under a gaming license issued by any specific country or jurisdiction. Our service is available only in jurisdictions where the applicable law does not prohibit online wagering. If you are located in a jurisdiction where such activity is prohibited, we do not permit you to use dinkum. It is your responsibility to determine whether access to our platform is legal in your location.

When you access dinkum via Android, iOS browser, or desktop, you acknowledge that you have read and understood this notice. Our account registration process includes identity verification (KYC) to confirm your eligibility. We collect personal information during account creation and deposit confirmation (via mobile banking, local payment, or online payment Virtual Account) to comply with anti-money-laundering standards.

Your Responsibilities and Our Policies

Account eligibility

To open an account on dinkum, you must be of legal age in your jurisdiction and not prohibited by local law from using our service. We do not restrict accounts based on age alone; instead, we require that all users comply with the laws applicable to them. During registration, you will be asked to provide your full name, date of birth, contact information, and identification details. This information is used to verify your identity and prevent fraudulent activity. We retain your KYC documents and verification records for the duration of your account and for a period thereafter as required by applicable law.

Local-law responsibility

dinkum does not warrant that our service is legal in your jurisdiction. Before you create an account, deposit funds through DANA, e-wallet, mobile banking, or any other payment method, or place any market order on Liga 1 fixtures, Piala Indonesia, esports tournaments, or any other offering, you must independently verify that such activity is lawful where you are located. Users in cities such as Jakarta, Surabaya, Bandung, and Medan should apply the same standard: check your local regulations. We assume no liability if you use dinkum in breach of your local law.

Data and privacy

Your personal data on dinkum is handled according to our privacy policyWe collect information needed for account verification, deposit confirmation, and withdrawal processing. This includes your name, identification number, payment details (such as your local payment or online payment account), and transaction history. We do not sell your data to third parties. We use your information only for account management, regulatory compliance, and service improvement. Your password is encrypted and stored securely. If you forget your password, you can initiate a reset via email or SMS, which requires verification of your identity.

Withdrawal and dispute resolution

Withdrawals from dinkum are processed during standard business windows. Once you submit a withdrawal request, our team reviews your account for compliance with our terms. Verification windows typically apply; your withdrawal may be subject to anti-money-laundering checks. If a withdrawal is delayed or declined, you will receive notification and an explanation. Disputes regarding withdrawals, account suspension, or service access should be directed to our support team via email or in-app messaging. Response times vary depending on the complexity of the inquiry.

Contact and legal inquiries

If you have a legal, compliance, or jurisdictional question regarding your use of dinkum, or if you wish to report a concern, you may contact us through the channels listed in our about us page or via email. We endeavour to respond to legal inquiries within a reasonable timeframe. We also maintain procedures to cooperate with applicable regulators and law-enforcement bodies where required by local law. Users who believe they may be in breach of local law are encouraged to cease use of dinkum immediately and seek independent legal counsel.

This notice was last updated on 30 May 2026. dinkum reserves the right to modify this notice at any time. Material changes will be communicated to active account holders where applicable. Continued use of our platform after such notification constitutes acceptance of the revised notice.